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Concierge Drivers
Part Time/ Full Time

Our Concierge Representatives are more than customer service, they are the main point of contact for our customers, they must be knowledgable about cannabis and cannabis products, know city shortcuts, give exceptional communication to make sure the customer is happy from order to delivery, exceptional listener, and sometimes more. They pack and deliver orders to the customer when working single shifts. They represent the Transend Brand in front of customers throughout the ordering process.

Duties:

- Answer phones and take orders

- Up-sell when possible

- Build relationships with customers and learn their preferences

- Know/learn de-escalation techniques when dealing with     

   customers

- Book delivery appointments and coordinate with customers

- Assist in Inventory management during shift once a week

- Handle curbside pickup orders

- Other tasks as needed

Requirements:

- Experience with driving or delivering apps a Plus

- Auto Insurance on delivery vehicle

- Valid drivers license

- Time management skills

- Customer service skills

- Live close to Transend service areas

- Industry experience a Plus

- Work 1 Weekend day is mandatory

  • Preferred:

  • High school diploma/GED

  • Must be able to use a PC or MAC

  • Working Knowledge in MS Office Suites

  • License must be valid and current.

  • Flexible schedule

  • Position Status: Part-Time for first 3 months. May turn to full time.

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